Refund Policy

Thank you for choosing Good-Buy.us. Your satisfaction is our priority, and we’re here to help if you’re not completely happy with your purchase.

If you experience any issues with your order, please contact us promptly. Provide a brief explanation of the issue along with photos when possible—this helps us quickly determine whether the problem can be resolved with guidance or if there is a defect in the product.

We ask that you reach out to us within 30 days of your purchase so we can assist you. If a replacement is required due to a confirmed manufacturing defect, we will provide detailed return instructions. The product must be unused, in its original condition, and in the original packaging. Proof of purchase (receipt or order confirmation) will also be required.

Refunds

Once we receive and inspect your return, we will notify you of the approval or denial of your refund. If approved, your refund will be issued to your original payment method. Processing times may vary depending on your payment provider’s policies.

Return Shipping

Customers are responsible for return shipping costs. Shipping fees are non-refundable.

Contact Us

For any return or refund inquiries, please visit our Contact Page or email us at info@good-buy.us.