Privacy Policy

Thank you for shopping with us at Good-Buy.us. We value your satisfaction and are here to help if your order does not meet expectations.

If you experience any issues with your purchase, please reach out to us and describe the situation in detail. Photos are helpful so we can determine whether the matter can be resolved with guidance or if there is a genuine issue with the product.

Please contact us within 30 days of your purchase so we can assist you. If a replacement is required due to a confirmed defect after review, we’ll provide instructions for returning the unused product in its original condition and packaging. Please include your receipt or proof of purchase.

Refunds

Once we receive your return, we’ll inspect it and notify you of its status. If approved, we will issue a refund to your original payment method. Processing time for the refund may vary depending on your payment provider’s policies.

Return Shipping

Customers are responsible for return shipping costs. Shipping charges are non-refundable.

Contact Us

If you have any questions about returning your item, please contact us or email us at info@good-buy.us.